Thank you for choosing I Dress Cute as your number one destination for your special occasion! We want you to be satisfied with your purchase. Please refer to the below for our return policy.
Before making your purchase, we strongly urge you to refer to our size chart prior to our size chart below. We always recommend choosing one size up should you have any doubt choosing your size; therefore, you can make an alteration.
If you have already placed an order and wish to cancel, you will be charged a 15% cancellation fee and issued refund. If your order has already shipped, you will be responsible for accepting your package and following our return policy as it is considered an original purchase.
Damages and Shipment Refusals
I Dress Cute inspects all our garments prior to shipping. For any reason if you feel you have received your garment with a damage of defect you must email us within 24 hours after you receive your delivery. Any refusal of your shipment will incur a 25% penalty and issued a store credit
International store Policy
As I Dress Cute has provided you with free shipping along with taking care of all further expenses such as taxes, duties, and custom duty fees during your transaction. Should you want to return your item, it is the customers responsibility to ship the merchandise back at your own cost.
We accept returns from 7 days after you have received your purchase. All garments are shipped with a special Seal. The Dress must be returned in its original packaging with the Seal unbroken along with all tags attached. Once any tag has been removed, an item cannot be returned.
Items not eligible for returns:
- Personalized and dyed items
- Final sale items
- Items with any tags removed
How to Return an Online Purchase by Mail
Items must be returned within 7 days of receipt.
- Step 1: Obtain your RMA
Initiate your return (RMA) within 7 days of receiving your order
Go to Order Status and enter your order number and email. You can find your order number in your confirmation email. Email [email protected] with your order number and the reason of the return. We will review your request and provide a RA number
- Step 2: Pack it up
Please have your RA # printed/ handwritten on the outside of your box. Any package without RA number will be subject to a 50% restocking fee. Your RMA expires 14 days after the date it was created, so be sure we receive your return within that time frame.
- Step 3: Send it off
Once your return is properly packaged, take the package to any shipping carrier and you must be insured by the shipping carrier and sent “signature required”. Shipping will be covered at your cost, and we are not responsible for refunding any lost merchandise during transit if the shipment is not insured. Your return must be shipped with verifiable tracking via UPS, FEDEX, or DHL. Returns shipped by USPS will not be accepted.
- Refund Processing
Upon arrival, we will inspect and process your return within 14 days. You will receive a confirmation via email when your return has been processed.
Upon approval of our inspection please allow up to two billing cycles for the return credit to appear on your credit card statement. Credits are processed for the original cost of the merchandise plus tax—initial shipping and handling fees will not be refunded.
If an item is returned in unacceptable condition, we will send it back to you and no refund will be issued.
Thanking for choosing I Dress Cute, we appreciate and value your business! Have a question? Email [email protected]