Shipping & Returns

Thank you for choosing I Dress Cute as your number one destination for your special occasion! We want you to be satisfied with your purchase. Please refer to the information below for our return policy.

Shipping Information

Processing Time And Shipping Destinations

  • Orders placed Monday–Friday PST will be processed the same day.
  • Stock items will ship within 2 business days to your destination.
  • Pre-order items will ship 3 business days from the pre-order delivery date stated on the site.
  • Domestic orders will take 3–5 business days upon the items being in stock.
  • International orders will take 5–10 business days, depending on your country.

International Shipping Policy

  • Shipping, taxes, and duties are the responsibility of the consumer and are non-creditable upon return.
  • We will not reimburse return shipping charges or any taxes/duties for international consumers.
  • I Dress Cute is not liable for any merchandise loss due to international shipment and customs.

Sizing 

Before making your purchase, we strongly urge you to refer to our size chart prior to our size chart below. We always recommend choosing one size up should you have any doubts about choosing your size; therefore, you can alter it.

Return Policy

General Return Policy

You have 3 business days from the date you received your item(s) to initiate a return.

  • We will provide a STORE CREDIT as long as the garment still has our return tag attached and is in new condition.
  • Credits are processed for the original cost of the merchandise plus tax.
  • Initial shipping and handling fees will not be refunded.
  • NO REFUNDS will be issued — only EXCHANGES.
  • If an item is returned in unacceptable condition, it will be sent back to you, and no credit will be issued.
  • All SALE items are FINAL SALE and non-returnable.
  • You are responsible for covering freight/handling costs back to our facility after obtaining your Return Merchandise Authorization (RMA).
  • To request your RMA, email shopidresscute@gmail.com with your order number and the reason for the return.
  • Once you receive your RMA number, send your return items back using insured UPS or FedEx.

Items Not Eligible For Returns 

  • Personalized and dyed items
  • Final sale items
  • Items with any tags removed

Order Cancellation For Stock Items

  • Cancelling an order already placed incurs a 15% cancellation fee, and the remaining amount will be refunded.
  • If your order has already shipped, you are responsible for accepting the package and following our standard return policy, as it is considered an original purchase.

Damages And Shipment Refusals

  • I Dress Cute inspects all garments before shipping.
  • If you receive a garment with damage or a defect, you must email us within 24 hours of delivery.
  • Any refusal of shipment will incur a 25% penalty and will result in a store credit.

How To Return An Online Purchase By Mail

Items must be returned within 3 days of receipt.

Step 1: Obtain Your RMA

  • Initiate your return (RMA) within 3 days of receiving your order.
  • Go to Order Status and enter your order number and email (found in your confirmation email).
  • Email shopidresscute@gmail.com with your order number and the reason for the return.
  • We will review your request and provide an RA number.

Step 2: Pack It Up

  • Print or handwrite your RA # on the outside of your box.
  • Any package without an RA number will be subject to a 50% restocking fee.
  • Your RMA expires 14 days after the date it was created; be sure we receive your return within that time frame.

Step 3: Send It Off

  • Take your properly packaged return to any shipping carrier.
  • It must be insured and sent “signature required.”
  • Shipping is covered at your cost; we are not responsible for refunding lost merchandise during transit if the shipment is not insured.
  • Returns must be shipped with verifiable tracking via UPS, FedEx, or DHL.
  • Returns shipped by USPS will not be accepted.

Refund Processing

Upon arrival, we will inspect and process your return within 14 days. You will receive a confirmation via email when your return has been processed.

  • Upon approval of inspection, we will provide a STORE CREDIT as long as the garment still has our return tag and is in new condition.
  • Credits are processed for the original cost of the merchandise plus tax.
  • Initial shipping and handling fees will not be refunded.
  • NO REFUNDS will be issued — only EXCHANGES.
  • If an item is returned in unacceptable condition, it will be sent back to you, and no credit will be issued.

Thank you for choosing I Dress Cute. We appreciate and value your business! Have a question? Email shopidresscute@gmail.com